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  • Warranty and Defects

    Warranty and Defects


    • You are always entitled to the legal guarantee. This means that a product is or must do what the consumer can reasonably expect from it.

    • If you have a warranty claim, please contact us. We'll see what we can do for you! You can visit the store, call us on (+31)(0)30-662 43 95 or send an email to info[at]


    • Normal wear and tear on clothing.

    • Normal wear and tear from the outside.

    • Defects caused by incorrect or intensive use.

    • Excessive perspiration.

    • Bleeding dye and/or discoloration of clothing.

    • Fabric pilling.

    • Defects caused by washing or drying.

    • Wear on swimwear. Defects caused by external influences, for example; friction, sharp objects or chemicals.

    • Defects in water and wind resistance of clothing, unless strictly stated in the product description in our webshop.

    • Items that cause physical discomfort because of the model, for example; sweating or blisters.

    • The gold layer wearing off in gold-plated jewelry (gold on silver) 3 months after purchase

    • Jeans and pants becoming baggy/saggy (this is normal)

    • Wear and tear on vintage or second-hand clothing. These items are old and worn and can therefore already contain wear that reduce the durability of the garment.

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